Aloha Hula Supply offers 15-day return and exchange policy. Send return and exchanges, at customer's expense, to Aloha Hula Supply, 4369 Lawehana Street, #A2, Honolulu, HI 96818. Please enclose reason for return(s) with your address and phone number. If items are returned for any reason, other than AHS error, the customer is responsible to pay for shipping back to AHS, and the shipping costs of the replacement item, if any. Please be advised: no returns or exchanges on SPECIAL ORDERED ITEMS.
If for any reason you are not satisfied with your purchase, simply return the item and tell us what you'd like...a replacement, an exchange, a refund to your credit card, or an open credit to be used against a future purchase.
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Please be advised, due to Covid-19 and the “Stay at Home” order issued by our local government, we have temporarily closed our store front and warehouse. Be advised our online shop is still up and running. Please feel free to place orders online or email us. With a very limited staff, we will do our best to get your orders packed and shipped out to you as quickly as we can. Mahalo for your patience and stay healthy and safe!